Delivery and payment methods

store.jokerit.fi offers its customers the following delivery methods:

– Collection from a Posti service point of your choice, price €4.90

Collect your ordered products from your chosen Posti service point. You will be notified by text message or email when the parcel has arrived, and you can collect it after 16:00 on the day of arrival.
 

– Collection from a Posti parcel locker of your choice, price €4.90

Collect your ordered products from your chosen Posti parcel locker. You will be notified by text message when the parcel has arrived, and you can collect it immediately.

In larger cities, deliveries are made to recipients on weekdays by 21:00, and in other areas by 14:00 or 17:00. 

You can track Posti shipments using the tracking number that will be sent to you by email when we dispatch your parcel. 
 

Delivery time

The delivery time for our products is 1–4 business days. We always aim to dispatch orders as quickly as possible. If we notice that the delivery will take longer than usual, we will contact the customer by email or telephone as soon as possible.

 

Payment methods

 

Klarna Checkout

Klarna Checkout allows you to shop online easily, flexibly and securely. By answering a few simple questions, you can quickly identify yourself and select the payment method that best suits you. 

The available payment methods include invoice, instalment payment, online banking and credit cards – all equally secure! By using Klarna Checkout, you accept the terms and conditions of Klarna AB (556737-0431, Sveavägen 46, 111 34 Stockholm), which are available at checkout. If you have any questions concerning payments, please contact Klarna’s customer service directly. Klarna’s customer service contact details, the My Klarna service and other useful information are available at https://www.klarna.com/fi/asiakaspalvelu
 

 

Klarna invoice – 14 days to pay

Customers aged 18 or over can order products using an invoice. The invoice will be included with your parcel and provides 14 days of interest-free payment time.

You cannot order products using an invoice if you are ordering them for another person or have otherwise provided a delivery address other than the address registered for you in the Population Information System.

When you select invoice as your payment method, we will check your credit information and address details.

Click here to learn more about paying by invoice

 

Instalment payment – Klarna Account

You can pay for your order in instalments using Klarna’s instalment payment method. When you use Klarna instalment payments, Klarna Oy will automatically open an account for you in connection with your first order.

You can repay the outstanding balance in monthly instalments of your choice. However, the minimum payment is either €9 or 1/24 of the total invoice amount, whichever is greater. You may also pay the entire outstanding balance at any time.

All purchases made using Klarna instalment payments are automatically combined into the same account and monthly invoice, including purchases made using Klarna instalment payments in other online stores. You will therefore receive only one monthly invoice, with a single invoicing fee regardless of the number of orders. Once the outstanding balance has been paid in full, the account will be closed automatically.

To approve your purchase, you will be asked to provide your personal identity code, the address registered in the Population Information System and information about your annual income in the shopping cart. You will receive an immediate decision after confirming your order. When you use Klarna instalment payments for the first time, an account agreement will be sent to you by post. You must sign the agreement and return it to Klarna Oy.

Please remember to carefully read Klarna’s instalment account terms and conditions: Klarna account terms and conditions. 

You can also get answers to questions concerning invoices by using Klarna’s online customer service form at www.klarna.com.

Click here to learn more about paying in instalments

 

Payments using Visa, Visa Electron or MasterCard

The payment processing and payment service provider is Paytrail Oyj (2122839-7), in cooperation with Finnish banks and credit institutions. For payments made using Visa, Visa Electron or MasterCard, Paytrail Oyj will appear as the payment recipient on the card statement and will transfer the payment to the merchant. Paytrail Oyj is licensed as a payment institution.

Paytrail Oyj, Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Telephone: +358 207 181 830
 

Online banking

The payment processing service for online banking payments is provided by Paytrail Oyj (2122839-7), in cooperation with Finnish banks and credit institutions. From the user’s perspective, the service works in the same way as a conventional online bank payment.